Terms of Service

These Terms of Service constitute a legal agreement between you and Q&A With Me, LLC ("Company", "we", "us", or "our"). By using our platform, you agree to these terms:

1. Eligibility

You must be 16 years or older to create an account, ask a question, or use the platform in any way. By using the platform, you represent that you are at least 16.

You must be 18 years or older to sell paid tickets or receive payouts. That is a requirement of our payment provider as well as ours. See section 9.

If we learn that someone under 16 is using the platform, we will close the account and delete their content.

2. Your Content

• You represent that you own the content you submit, or have the rights needed to submit it, and that your submission does not violate anyone else's rights.
• By submitting, you give us a license to host, display, and stream it so the service works.

3. Question Reuse (Viewers)

• When you ask a question, you can choose whether to let the Host reuse it in social clips or posts.
• This permission is non-commercial only (no ads, no paid sponsorships).
• When a Host answers your question, the answer may be rendered into a downloadable clip that includes your question (your video or text, and your name if you chose to attribute it). If you gave reuse consent, the Host can download and share that clip, and in some cases you can download it too. The same non-commercial limits apply to both of you.
• You can withdraw consent later, and we may require Hosts to stop using your question in new posts.

4. Ask Pages

• Creators can run a standing ask page where any user 16 or older can submit a question outside of a live session.
• The free plan lets a creator answer a set number of questions per month (shown on our pricing page). Questions beyond that limit are held as locked until the limit resets or the creator upgrades.
• Paid plans are not sold with a monthly limit on answered questions. We reserve the right to apply a reasonable monthly limit to any account, and to decline or delay requests, where usage is automated, shared across more than one person, or far outside normal individual use. Where we apply one, we will tell you and work with you to resolve it.
• Video questions that a creator has not answered are deleted automatically: after about 30 days, or about 90 days for questions held past the monthly limit. The text of a question may be kept longer.

5. Content You Feature

• If you load someone else's public post or article onto your page to react to it, you are responsible for how you use it.
• We may remove featured content at the request of its owner.

6. Host Rules

• Hosts who sell paid tickets must complete identity verification through our payment provider before receiving payouts.
• Hosts may only reuse questions when the Viewer has given consent.

7. What's Not Allowed

We have zero tolerance for objectionable content and for abusive users. Content that breaks the rules below is removed, and the account behind it may be suspended or permanently banned. There is no first-offence allowance.

• Nudity or sexual content
• Hate speech, harassment, or threats, including content promoting violence against individuals or groups based on race, religion, disability, gender, sexual orientation, national origin, or other protected characteristics
• Violence, graphic content, or violent extremism
• Intellectual property infringement, including content you don't have the legal right to use
• Scams, fraud, or illegal activity

We screen content automatically and widely: text, images, video and speech, checked before content goes out and again while a live session is running. That includes questions before they reach a creator, recorded answers, profile photos and session details, what a guest is about to put on stage, and live video as it streams. Anything a check flags may be held for a person on our team to review before it reaches anyone. Creators screen their own inbox on top of that, and decide what to answer.

Automated screening is not perfect in either direction, which is why section 13 gives you a way to appeal.

You can report any question, answer, or session, on the web and in the apps, and reporting offers to block the person behind it. Blocking hides everything they have sent you, immediately, and sends the report to us. We review reports and act within 24 hours, removing content that breaks these rules and ejecting the user who posted it.

8. Creator Subscriptions

• Hosting free-to-watch events requires a paid monthly subscription (Starter, Workshop, or Studio).
• On the free plan, a monthly number limits how many questions you can answer across ask pages and clip downloads (see Ask Pages above); it resets each month and unused questions do not roll over. Paid plans are not sold with that limit, subject to the fair-use terms in Ask Pages above.
• Subscriptions renew automatically each month until you cancel. By subscribing you authorize us to charge your payment method on file at the start of each billing period.
• You can change tiers or cancel at any time from your billing page. Cancellation takes effect at the end of your current period, and you keep access until then.
• We do not refund partial months. If we materially change the price or features of your plan, we'll give you notice before the next renewal so you can cancel if you don't want to continue.

9. Paid Tickets

• Creators may sell tickets to their sessions. The creator sets the price.
• Ticket sales are processed through Stripe Connect. The creator is the seller of record. We act as the platform.
• We charge a 10% platform fee on the ticket price. Buyers also pay a $0.50 service fee at checkout. Stripe's payment processing fees are deducted from the creator's payout.
• If a creator cancels a scheduled event, ticket holders are automatically refunded in full. Outside of cancellations, refunds are at the creator's discretion. Stripe processing fees on refunded transactions are non-recoverable and are deducted from the creator's account.

10. Creator Payouts

• To receive payouts from ticket sales, creators must be at least 18, complete Stripe Connect onboarding, and keep their account in good standing. The age requirement is set by our payment provider.
• Payouts are released approximately 7 days after a session ends, subject to Stripe's payout schedule.
• Creators are responsible for reporting and paying taxes on their earnings. We do not withhold taxes.

11. Service Availability

We provide the service on an "as is" basis. We may modify, suspend, or discontinue features at any time. We aim for reliable uptime but don't guarantee uninterrupted service.

12. Enforcement

Violations may result in content removal, account suspension, or permanent ban at our discretion. Reported content is reviewed within 24 hours. Suspended accounts with active subscriptions remain on the hook for the current billing period and are not refunded. You can flag any question, answer or chat message, and you can block anyone: a blocked person's content disappears from your view straight away.

13. Liability

We are not responsible for what users say or upload. Each user is responsible for their own content. You agree to indemnify us against claims arising from content you submit or how you use the service. To the maximum extent allowed by law, our total liability to you is limited to the amount you paid us in the 12 months before the claim.

14. Appeals

If you think your content was removed by mistake, you may contact us to request review.

15. Copyright

If you believe something on Q&A W/Me infringes your copyright, email support@qawith.me with:

• What work you say was infringed
• The link to where it appears on our service
• Your name, address, phone number, and email
• A statement that you believe in good faith the use is not authorized by the copyright owner, its agent, or the law
• A statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act for them
• Your physical or electronic signature

We will remove or disable the content and let the person who posted it know. They may send a counter-notice saying they have the right to use it. If they do, we may restore the content unless the person who complained tells us they have filed a court action.

Accounts of repeat infringers are terminated.

Notices should go to our designated agent, whose full contact details, the counter-notice procedure and our Copyright Office registration are on our Copyright and DMCA page.

16. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Any disputes will be resolved in the state or federal courts located in Bexar County, Texas, and you consent to jurisdiction there.

17. Contact

Questions about these terms? Contact us at support@qawith.me